New Agora

Also known as: the debate that just won't die. Nick Milton writes:

If, as many people claim, Knowledge Management is "getting the right information to the right people at the right time" then what on earth do they think Information Management is?

Management of X is not concerned with delivery of Y ...

Unless you think that Knowledge and Information are the same, of course, but even then, why not call it Information Management?

Patrick Lambe, responding to a great post by Jed Cawthorne, makes the point that:

This is a presentation that I did for the Ark Group seminar "Strategic Email Management" back in March 2007. The presentation deliberately steers away from any mention of specific Web 2.0 applications (eg no Facebook or Twitter). However, I think it's still pretty relevant today as a useful intro on how an organisation can change its mindset around email.